Refund Policy
MozzMedia – Refund Policy
At MozzMedia, we are committed to providing our clients with exceptional services and ensuring their satisfaction. If for any reason you are not entirely happy with the services provided, we offer a 10-day refund policy to address your concerns. Please review the following details regarding our refund policy:
Eligibility:
Refunds are applicable to new clients who have purchased our services.
The refund request must be submitted within 7 days from the date of initial service activation.
Exclusions:
Refunds are not applicable for services that have already been provided within the 10-day period.
Customized or tailored services may be subject to partial refund depending on the extent of service delivery.
Refund Process:
To initiate a refund request, clients must contact our customer support team via email at contact@mozzmedia.com or by phone at [+91-8126308264].
Clients must provide the subscribe details and reasons for the refund request.
Upon receiving the refund request, our team will review the case and respond within 3 business days.
Refund Criteria:
Refunds will be considered based on the validity of the reasons provided by the client.
If the refund request is approved, the refund will be processed within 30 business days using the original payment method.
Cancellation of Services:
If the refund request is approved, the client’s access to our services will be terminated immediately.
Any ongoing campaigns or services will be ceased upon approval of the refund request.
Communication:
We encourage open communication between MozzMedia and our clients to address any concerns promptly.
Clients are encouraged to provide feedback to help us improve our services.
Modification of Policy:
MozzMedia reserves the right to modify or update the refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Information:
For any inquiries regarding our refund policy or to initiate a refund request, please contact our customer support team at contact@mozzmedia.com.
We value our clients’ satisfaction and aim to provide transparent and fair refund procedures. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.